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The dual role of this unit is to provide the best possible service to the public while providing clerical and record
keeping functions in support of the Department's mission. Members of this unit maintain all case files and accident reports, handle all requests for police reports, process the necessary forms
and citations for all arrests, and assist the Municipal Court with taking in bail and citation payments 24 hours a day, 7 days a week. In 2007, the
Clerical Unit processed more than 3,800 complaints, 1000 accident reports and 14,000 arrests.
Police officers and detectives dictate their reports rather than writing them
out long hand. The Clerical Unit then transcribes the report and collates the case file. The report is then sent to the officer or detective for review and
signature. This extremely efficient system allows officers and detectives to spend far less time in the station "writing" reports, thus freeing them for patrol or investigative duties.
With the 2006 implementation of the Phoenix CAD/Records program, all
police reports are now created and maintained in electronic form, greatly reducing the use of paper by the police department.
Our clerks play a vital role in the delivery of police services to the
community. The dictation system was upgraded in 2007 to a Dictaphone all digital transcription system. Dictation is now stored in a computer in
digital format until retrieved by the clerical staff.
The Clerical Unit makes it possible for detectives, patrol officers, and
administrative personnel to retrieve current and accurate information from our record keeping system in order to conduct investigations and respond
to the public's needs. Unit members are assigned to all three shifts under the supervision of the Shift Commanders.
Obtaining Copies of Reports
Accident reports are generally available to attorneys, insurance companies,
the media and the general public within three to five days of the incident. Some circumstances, such as an ongoing investigation, may necessitate
delays or restrictions in the availability of reports. The best rule of thumb is to call the Clerical Unit at (414)761-5330 to determine if a report is available.
Complaints are released pursuant to Wisconsin's Open Records Law.
Because of their sensitive nature, some types of complaints are not released or are modified before release. In cases where the release of a complaint is in question, Deputy Inspector Bradley Wentlandt should be contacted at (414)761-5355. Deputy Inspector Wentlandt is the Greenfield
Police Department's Custodian of Records.
All reports are provided at a rate of $.25 per page.
Record Release Request form
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